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All ThankBuy bikes are covered under our manufacturer's 12 months all-inclusive warranty for the original owner against all manufacturing defects (All free Accessories are not covered by warranty service).
4-10 Days Free Shipping, Ships to EU, UK, US, CA, AU.
New and unused e-bikes can be returned within 30 days with a charge of €180/bike for shipping and restocking. We will send you the label, please print it out and stick it outside the box and wait for the courier to pick up the package at your place.
Our in-house team of ebike experts are here to help, contact support@thankbuy.com for support.